Privacy Policy

Effective Date: 8 October 2026

Meron Chemicals (“Meron Chemicals”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://meronchemicals.in/ (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry about our products or services

• Contact us through our website

• Request a quotation or product information

• Submit your name, email address, telephone number, company name, or other contact details

• Communicate with us by email, telephone, WhatsApp, or other communication channels

• Otherwise interact with our Website or business

The information we may collect can include:

• Name

• Company or organization name

• Email address

• Telephone/mobile number

• Business address

• Product or chemical requirements

• Enquiry or message details

• Any other information you choose to provide

2. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically by our hosting provider, security systems, analytics tools, or other website technologies.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of access

• Referring website or URL

• General website usage information

This information is generally used to maintain website security, improve website performance, understand website usage, and troubleshoot technical issues.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests

• Provide product information and quotations

• Communicate with you regarding products and services

• Process and manage business enquiries

• Understand customer requirements

• Provide customer support

• Improve our Website, products, and services

• Maintain the security and functionality of our Website

• Comply with applicable legal and regulatory requirements

• Protect our rights, property, and business interests

We will use your personal information only for legitimate business purposes and in accordance with applicable laws.

4. Product Enquiries

If you submit an enquiry regarding any chemical product listed on our Website, the information you provide may be used by Meron Chemicals to contact you regarding:

• Product availability

• Specifications and grades

• Pricing and quotations

• Minimum order quantities

• Packaging and delivery

• Technical or application-related information

• Other matters directly related to your enquiry

Submitting an enquiry does not automatically create an order or purchase agreement.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Our employees, representatives, or authorized personnel

• Service providers who assist us in operating our Website or business

• Hosting, website maintenance, security, communication, or technology providers

• Logistics or business partners where necessary to fulfill a legitimate business request

• Government authorities, regulators, courts, or law-enforcement agencies where required by law

Any such sharing will be limited to what is reasonably necessary for the relevant purpose.

6. Cookies and Similar Technologies

Our Website may use cookies or similar technologies to provide essential website functionality, improve website performance, understand website usage, and enhance the user experience.

Cookies are small text files stored on your device by a website.

You can configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality or performance of some parts of the Website.

Where third-party services are used on the Website, those services may also use cookies or similar technologies subject to their own privacy policies.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, social media platforms, or other external resources.

Meron Chemicals is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

The retention period may vary depending on the nature of the information and the applicable legal or business requirements.

10. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally permissible

• Ask us about how your information is being used

• Withdraw consent where processing is based on consent

• Request that we stop or restrict certain communications

To exercise any applicable privacy rights, please contact us using the details provided below.

11. Marketing Communications

If we contact you for marketing or promotional purposes, you may request that we stop sending such communications.

However, we may continue to send communications that are necessary for legitimate business purposes, such as responding to an enquiry, quotation, order, transaction, or other business relationship.

12. Children’s Privacy

Our Website is intended primarily for businesses, organizations, and general users seeking information about industrial chemicals and related products.

We do not knowingly collect personal information from children for the purpose of providing products or services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated Effective Date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

Meron Chemicals
8/2711, Deepa Building, Santo Gopalan Road
Kochi – 682005, Ernakulam, Kerala, India

Email: info@meronchemicals.in
Phone: +91 8047 665621

You may also contact us through the enquiry or contact form available on our Website.

15. Consent

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent for the collection or use of personal information when required by law.